Dear Customer,
We are contacting you because Natura Pet food has notified us of a voluntary recall. You may have purchased one of the products listed in the chart below from Wag.com. Please note, if you received a similar email(s) in the past month, this is a different recall with an expanded list of products.
As a precautionary measure, all dog, cat and ferret dry foods by California Natural, EVO, Healthwise, Innova and Karma with expiration date of March 24, 2014 or earlier are being recalled. In addition, select treats by California Natural, EVO, Healthwise and Innova with expiration date of March 24, 2014 or earlier are being recalled. The complete listing of all affected products is included below. Mother Natures was not impacted by this recall.
Consumers who have purchased any of the recalled products should contact Natura Pet for a refund or replacement at 1-800-224-6123. Hours of customer care are 9 am – 6 pm EST.
Here at Wag.com we value the trust that customers place in us and are committed to your pet’s safety. When we are made aware of a product recall, we notify customers who purchased the product from our site through the email address provided. Should you have any questions or concerns, please do not hesitate to contact our Customer Care team. We are here to serve you 24 hours a day, 7 days a week. Simply call 1-866-746-7924.
Thank you,
Customer Care Team
Wag.com
Natura Pet is voluntarily recalling specific products with expiration date of March 24, 2014 or earlier below:
We are contacting you because Natura Pet food has notified us of a voluntary recall. You may have purchased one of the products listed in the chart below from Wag.com. Please note, if you received a similar email(s) in the past month, this is a different recall with an expanded list of products.
As a precautionary measure, all dog, cat and ferret dry foods by California Natural, EVO, Healthwise, Innova and Karma with expiration date of March 24, 2014 or earlier are being recalled. In addition, select treats by California Natural, EVO, Healthwise and Innova with expiration date of March 24, 2014 or earlier are being recalled. The complete listing of all affected products is included below. Mother Natures was not impacted by this recall.
Consumers who have purchased any of the recalled products should contact Natura Pet for a refund or replacement at 1-800-224-6123. Hours of customer care are 9 am – 6 pm EST.
Here at Wag.com we value the trust that customers place in us and are committed to your pet’s safety. When we are made aware of a product recall, we notify customers who purchased the product from our site through the email address provided. Should you have any questions or concerns, please do not hesitate to contact our Customer Care team. We are here to serve you 24 hours a day, 7 days a week. Simply call 1-866-746-7924.
Thank you,
Customer Care Team
Wag.com
Natura Pet is voluntarily recalling specific products with expiration date of March 24, 2014 or earlier below:
|
Brand
|
Size
|
Description
|
UPC
|
Lot Code(s)
|
EXPIRATION DATE
|
|
California Natural
|
All Sizes
|
All dry dog food, dry cat
food, and cat treats
|
All UPCs
|
All Lot Codes
|
All expiration dates prior
to and including MARCH 24, 2014
|
|
EVO
|
All Sizes
|
All dry dog food, dry cat
food, dog treats, cat treats and all ferret food varieties
|
All UPCs
|
All Lot Codes
|
All expiration dates prior
to and including MARCH 24, 2014
|
|
Healthwise
|
All Sizes
|
All dry dog food, dry cat
food, and cat treats
|
All UPCs
|
All Lot Codes
|
All expiration dates prior
to and including MARCH 24, 2014
|
|
Innova
|
All Sizes
|
All dry dog food, dry cat
food, and cat treats
|
All UPCs
|
All Lot Codes
|
All expiration dates prior
to and including MARCH 24, 2014
|
|
Karma
|
All Sizes
|
All dry dog food varieties
|
All UPCs
|
All Lot Codes
|
All expiration dates prior
to and including MARCH 24, 2014
|
